Terms Of Services

Welcome to Big Boyz Farm. These Terms of Service govern your use of our website, products, and farming services. By accessing our website, contacting us, placing an order, or purchasing from us, you agree to these terms.
Big Boyz Farm is based in Warri, Delta State, Nigeria, and is committed to providing quality farm products and reliable agricultural services.
If you do not agree with these terms, please do not use our website or services.
2. Our Products and Services
Big Boyz Farm provides a range of agricultural products and services, which may include:
Poultry products: Day-old chicks, broilers, layers, point-of-lay pullets, and other poultry products.
Hatchery services: Hatching eggs and related hatchery products, subject to availability.
Egg products: Farm-fresh eggs, subject to availability.
Livestock: Cattle, sheep, and other livestock offered by the farm.
Fish farming: Catfish and related aquaculture products.
Farm services: Agricultural guidance, livestock-related services, and other farming services we offer from time to time.
Product availability, quantities, breeds, prices, and delivery schedules may vary. We will communicate relevant details before confirming your order.
3. Orders and Order Confirmation
Customers may place enquiries and orders through our website, telephone, WhatsApp, or other approved communication channels.
An enquiry does not automatically constitute a confirmed order. Orders are confirmed only after Big Boyz Farm has accepted the order and communicated the applicable price, quantity, payment arrangements, and delivery or collection details.
Customers are responsible for providing accurate contact information, delivery addresses, and order specifications.
For special orders, bulk purchases, livestock orders, or advance bookings for day-old chicks and hatchery products, additional terms may apply. These will be communicated before payment or confirmation.
4. Prices and Payments
All prices are subject to change without prior notice until an order has been confirmed.
The total amount payable, including any applicable delivery or handling charges, will be communicated to the customer before payment.
Customers must make payments through the payment methods approved by Big Boyz Farm. Any deposit, balance payment, or advance-payment requirement will be explained before the order is confirmed.
Customers should retain their payment receipts or transaction references as proof of payment.
An order will not be treated as fully paid until the payment has been verified.
5. Delivery and Collection
Big Boyz Farm may offer delivery to selected locations, including Warri and other areas where delivery arrangements can be made.
Delivery dates and times are estimates unless expressly confirmed otherwise. Delays may occur because of transportation problems, weather conditions, operational challenges, or other circumstances beyond our reasonable control.
Customers must provide accurate delivery information and ensure that someone is available to receive the order.
For live poultry, livestock, and other perishable products, customers should arrange suitable housing, handling, feed, water, and care before delivery.
Any delivery fees and special transportation arrangements will be communicated before the order is finalised.
Where collection is agreed upon, customers must collect their orders at the agreed location and time.
6. Live Poultry, Livestock, and Hatchery Products
Live animals and hatchery products require proper handling and care. Their health, survival, development, and productivity may be affected by transportation, housing, feeding, water quality, temperature, disease exposure, and management practices.
Big Boyz Farm will take reasonable care in preparing orders for delivery or collection. However, we cannot guarantee specific growth rates, egg production, hatchability, or other biological outcomes where these depend on factors outside our control.
Customers are responsible for providing appropriate care and following relevant animal-health and biosecurity guidance after receiving their orders.
Where vaccination, breed, age, sex, or other product specifications are important to an order, customers should confirm these details with us before payment.
We will communicate any confirmed specifications relevant to the order.
7. Product Inspection and Complaints
Customers should inspect their orders as soon as reasonably possible after delivery or collection.
If an order arrives damaged, incomplete, incorrect, or with an apparent health or quality concern, please contact Big Boyz Farm promptly. Include your order details, a description of the issue, and supporting photographs or videos where appropriate.
For live animals and perishable products, prompt notification is particularly important.
We will review complaints fairly and determine an appropriate resolution in accordance with the circumstances, our applicable policies, and relevant law.
Nothing in these terms removes any consumer rights that cannot legally be excluded.
8. Cancellations, Returns, and Refunds
If you need to cancel or change an order, please contact us as soon as possible.
Cancellation of advance orders, customised orders, bulk livestock purchases, or hatchery bookings may be subject to specific conditions communicated when the order is placed.
Returns of live animals, hatching eggs, and other perishable or biosecurity-sensitive products may be restricted for legitimate health, safety, and practical reasons. Any restrictions will be applied in accordance with applicable law.
Where Big Boyz Farm is unable to fulfil a confirmed order, we will communicate with the customer and discuss an appropriate solution, which may include rescheduling, an agreed alternative, or a refund where applicable.
Refund eligibility and processing will depend on the circumstances, the agreed order terms, and applicable law. We will not use this policy to exclude rights that customers are legally entitled to exercise.
9. Customer Responsibilities
By using our website or purchasing our products, you agree to:
Provide accurate and complete information when making enquiries or placing orders.
Make payments according to the agreed arrangements.
Treat farm staff and representatives respectfully.
Provide suitable care and facilities for live animals purchased from us.
Follow applicable animal-health, biosecurity, transportation, and agricultural regulations.
Use our website and services for lawful purposes.
Avoid submitting fraudulent orders or misleading information.
We reserve the right to decline or cancel an order where there is a legitimate reason to do so, subject to applicable law and any refund obligations.
10. Website Content and Intellectual Property
Unless otherwise stated, the content on the Big Boyz Farm website, including our business name, logo, photographs, written content, graphics, and other materials, belongs to Big Boyz Farm or is used with appropriate permission.
You may view and use our website for personal, informational, and legitimate business-enquiry purposes.
You must not copy, reproduce, distribute, or commercially use our website content without prior permission from the relevant rights holder, except where permitted by law.
11. Website Information and Availability
We aim to keep the information on our website accurate and up to date. However, product availability, prices, photographs, descriptions, and service details may change.
Photographs are for illustration unless expressly stated otherwise. Actual animals, products, sizes, colours, or other characteristics may vary.
We do not guarantee that our website will always be available, uninterrupted, or free from technical errors. We will take reasonable steps to maintain and improve the website.
12. Limitation of Liability
To the extent permitted by applicable law, Big Boyz Farm will not be responsible for indirect or consequential losses arising from the use of our website or products where such losses could not reasonably have been anticipated.
Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law, including applicable consumer rights and liability that cannot legally be waived.
Nothing in this section removes any remedy available to a customer under applicable law.
13. Privacy and Personal Information
When you contact us, submit an enquiry, or place an order, we may collect information such as your name, telephone number, email address, delivery address, and order details.
We use this information to respond to enquiries, process orders, arrange deliveries, provide customer support, and manage our business.
We will handle personal information in accordance with applicable data-protection requirements and our website’s Privacy Policy.
Please refer to our Privacy Policy for more information about how personal information is collected, used, stored, and protected.
14. Third-Party Services and Links
Our website may include links or features provided by third parties, such as WhatsApp or external payment services.
These third-party services operate under their own terms and privacy policies. Big Boyz Farm is not responsible for the independent policies or practices of third-party providers, except where applicable law provides otherwise.
15. Changes to These Terms
Big Boyz Farm may update these Terms of Service when necessary to reflect changes in our business, products, services, or legal obligations.
The latest version will be published on this page with its effective date. Changes will apply as permitted by law.
We encourage customers to review this page periodically.
16. Governing Law and Disputes
These Terms of Service are intended to be governed by the laws applicable in the Federal Republic of Nigeria.
If a dispute arises, we encourage customers to contact Big Boyz Farm first so that we can try to resolve the matter fairly and amicably.
Nothing in this section prevents either party from exercising rights or remedies available under applicable law.
17. Contact Us
If you have questions about these Terms of Service, an order, or any of our products and services, please contact us.
Business Name: Big Boyz Farm, Location: Warri, Delta State, Nigeria
Email: info@bigboyzfarm.com
Website: www.bigboyzfarm.com
You may also contact us through the enquiry form or WhatsApp function available on our website.

Big Boyz Farm — Quality Farm, Healthy Future.